National support helplines

Sometimes you might need to speak to someone about specific issues.

We’ve compiled a list of charities you can contact. Click the boxes below to see the contact details:

  • British Heart Foundation Heart Helpline

    They have cardiac nurses and heart health advisors on hand to help with any questions or concerns you have about heart health and heart conditions.

    Call the Helpline – 0300 330 3311

    The Helpline is open weekdays 9am to 5pm.
    *costs are the same as calling a landline.

    Email and a cardiac nurse will get back to you as soon as possible.

    You can also chat online with a cardiac nurse on their website. Click here for more information on their website.

  • Diabetes UK Care Line

    A support helpline for anyone with diabetes, their friends, family and carers

    Phone0345 123 2399. Available Monday to Friday, 9am to 6pm


    Diabetes UK can help with queries about a range of topics. You find out more on their website here.

  • Parkinson’s Helpline

    A free and confidential service providing support to anyone affected by Parkinson’s.

    Phone0808 800 0303

    The Helpline is open, Monday to Friday: 9am to 6pm and Saturday: 10am to 2pm. It is closed on Sundays and bank holidays.

    Support is also available for people in the UK whose first language is not English. You can call the helpline directly and request an interpreter.

    Email –

    Post – Helpline, Parkinson’s UK, 215 Vauxhall Bridge Road, London SW1V 1EJ.

  • Stroke Association Helpline and Information Service

    For anyone affected by stroke (stroke survivor, family or friend).

    Phone0303 3033 100

    Opening hours

    Monday, Thursday and Friday – 9am – 5pm
    Tuesday and Wednesday – 8am – 6pm
    Saturday – 10am – 1pm
    Sunday – Closed

    You can also direct message them on social media – Facebook or Twitter

    Post – Stroke Helpline, Stroke Association, 1 Sterling Business Park, Salthouse Road, Brackmills, Northampton, NN4 7EX

    Textphone – 18001 0303 3033 100

  • Macmillan Cancer Support Helpline

    They offer confidential support to people living with cancer and their loved ones.

    Phone0808 808 0000

    Open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams.

    Email – To email them, fill the enquiry form here on their website.

    Chat online – Visit their website using this link to use the service.