While you wait

The Covid-19 pandemic has meant some operations and procedures have been delayed. We understand that this has caused concern and anxiety for those waiting for treatment. The NHS is working hard to see people as quickly as possible.

Please visit the My Planned Care website to find out the average waiting times for hospital appointments and treatment by selecting the service you have been referred to. If you are unsure which service you have been referred to, please check any letters you have received from the hospital.

You are likely to have a number of questions as you (or someone you care for) are waiting on medical care. The Greater Manchester While You Wait website has put together answers for a list of frequently asked questions. You can view them here on their website.


We want to support you the best we can and are working together with colleagues throughout Greater Manchester. Even though this can be a frustrating time, there are things you can do to improve your health and wellbeing while waiting. We have pulled together a wide range of information about services and organisations in Manchester. These may be able to support you look after yourself whilst you are waiting.

These services are already supporting thousands of Manchester’s diverse population. They are helping people quit smoking, achieve a healthier weight, be more physically active, manage their drug or alcohol problems better, deal with emotional and mental health problems, sexual health support, etc.

This support is available in different forms – self-help using websites and online tools, telephone helplines and face-to-face support. Click the boxes below to look at the support available to you.

If you are worried about your condition while you are waiting, please follow the steps below depending on your situation:

  • if you do not have a hospital appointment and your condition is getting worse.
    You should contact your GP. You shouldn’t put off getting any help you need.
  • if you have new symptoms
    You should contact your GP who can then assess, advise and help you manage your new condition.