NHS care gateway

The Care Gateway process referrals and manage bookings for patients registered with a practice in Manchester including:

  • GP referrals to community and hospital services
  • Organise non–emergency patient transport
  • Book community phlebotomy appointments for South Manchester patients
  • Book diabetic retinopathy appointments for patients wishing to be seen at a community clinic

Contacting the service

To contact the Care Gateway  Service to amend, cancel or make a new appointment, please use the contact details below:

Tel: 0161 947 0770 or 0800 092 4020 

Opening hours are Monday to Friday 8.00am to 6.00pm, excluding Bank Holidays.

Manchester feedback and complaints service

If you would like to share feedback, give a compliment or make a complaint regarding the Care Gateway Service, please contact the Manchester Feedback and Complaints Service.