Covid helpline launched for Mancunians this winter

A dedicated advice helpline was launched in Manchester to help support the ongoing push for vaccinations.

The Manchester Covid Helpline number – 0800 840 3858 is free. And it is open 7 days a week from 9 am to 5 pm.

People will be supported by clinical professionals – nurses and patient advisors. They can ring about the Covid-19 vaccine, any concerns they have or advice on booking an appointment. Additionally, they can get information about Covid testing and self-isolating. 

A translation service is available for people whose first language isn’t English. This is to ensure that all communities have access to advice. 

David Regan, Manchester’s Director of Public Health said: “The pandemic has been an incredibly uncertain time for people which is why it’s so important we make sure every resident has access to clinical advice. The more work we do to break down barriers preventing people getting their jab, the better it will be for everyone’s health in Manchester.”

Dr. Manisha Kumar, Medical Director at Manchester Health and Care Commissioning said: “We want to make sure that any resident has the ability to get the information they need to protect themselves, their family and their community. The dual risk of Covid-19 and flu is really something we are trying to tackle head-on and with this service, I’m confident we will be able to make a positive impact this winter.”

Councillor Joanna Midgley, Executive Member for Health and Care said: “Manchester has a range of diverse communities and throughout the pandemic, we’ve done everything we can to offer support and advice to all of our communities. By having a translation service incorporated into this helpline we are ensuring that health equality is built into our Covid response.” 

For more information about the support available this winter visit, www.manchester.gov.uk/winter