NHS 111 services inquiry

Released: December 2020

You asked

Please provide dates in which your Clinical Commissioning Group will be contracting for NHS 111 services over the next 5 years.

Our response

Due to the current NHSE Level 4 command and control arrangements in place in response to the COVID-19 pandemic all procurement and regular contract management has been suspended. Due to the current NHSE Level 4 command and control arrangements in place in response to the COVID-19 pandemic all procurement and regular contract management has been suspended


Please provide when the existing contract ends with your current provider of NHS 111 services?

30 September 2023


Is there an extension period on the existing contract for your NHS 111 services? If yes, what is it?


The NHS 111 contract has an agreed extended period due to the NHSE Level 4 command and control arrangements, which ends 30 September 2023


Please provide the annual and total contract value of your existing contract for NHS 111 services?


The annual contract value for the current contract is £25,031,983. As of March 2020, NHS contracts are within a block payment arrangement due to the NHSE Level 4 command and control status during the COVID-19 pandemic.


Please provide the name of the existing provider of your NHS 111 services.


North West Ambulance Service (NWAS)


Who is the main point of contact responsible for procurement of NHS 111 services? Please provide contact details.


Ambulance Commissioning Team

NHS Blackpool CCG

blackpool.nwambulancecommissioning@nhs.net


Is there a Mandate to use only Pathways Clinical Content as part of your NHS 111 triage system? Y/N?


The contract specification states that an appropriately accredited Clinical Decision Support System, meeting national requirements, will be used within the operating model and include interaction with the Directory of Services.