Invoice processing information

You asked

What is your current invoice process for handling supplier invoices, from receipt to when its posted in the ERP and ready for payment?

Our response

All Invoices for the CCG are sent to and processed via SBS in Wakefield

What systems do you use for managing and processing invoices and catalogues?


How many invoices were processed in FY19-20?

33,000 Invoices were processed and Paid in 2019-20

In what format do you currently receive invoices?

All invoices are posted or emailed (PDF) to SBS

Do you print your emailed or pdf invoices?

No all invoices are sent to our Shared Services in Wakefield

Do Accounts Payable check every invoice received?

SBS check all invoices for supplier details, value etc.

What is the current split between PO and non-PO invoices?

99% of our invoices will be Non-PO

If you have an invoice matching process, is this automated or manual?


How many FTE’s do you have in your AP team who process invoices?

As the CCG doesn’t process invoices there is one IQM who is FTE

What % of invoices were paid late in FY19-20?

98% of invoices paid to terms, 2% paid late to terms.

What processes or solutions do you have in place for employees to submit and reclaim expenses?

Easy Expenses system

How many expense claims were submitted by employees in FY19-20?


Do you use OCR (optical character recognition) to scan invoices and/or expenses?


Have there been investigations relating to expense compliance in your organisation in the last 24 months? If so, how many?